'This is not a small change, it's a BIG change. People wanted to hear the voice of their PM. They can do so now. This is a big parivartan.'
Nisha Agarwal, commissioner of the New York Mayor's Office of Immigrant Affairs, recalls, with both anguish and elation, the events of the last fortnight after the US President's order banning entry for people from seven countries was put in place.
By removing Avinash Chander last week, the government has chosen to sacrifice the organisation's most potent symbol of success